Your most frequently asked questions ...
Are your products from Quebec?
Partly yes! The preparation and bottling of our condiments is done in Saguenay, by Quebec staff, using ingredients from both Quebec (such as the cucumbers in our relish) and Canada.
Are your products certified organic?
We only use natural ingredients, some are certified organic, some are not, so we cannot fully claim certification for each of our products. But what is certain is that there is nothing artificial in our little bottles!
Are your products certified allergen free?
The ingredients we use do not contain allergens such as gluten, soy, peanuts or lactose, however, as our products are prepared and bottled in a copacking environment, and as the health of our consumers is very important to us, we do not can exclude the risk of cross-contamination.
How long do you keep your products?
Sealed, our condiments can be kept for two years, opened, they will keep for six months, provided they are refrigerated.
Do your products contain preservatives or flavorings?
We use a combination of maple syrup and organic cane sugar to preserve our sauces, no other preservatives are added to the recipe. We also don't use any flavoring agent, our condiments are naturally tasty! As for the texturing agents, we don't use any artificial ones, but we do use xanthan gum, which is a natural element, to give a nice consistency to our relish.
Are your packaging recyclable?
Of course ! Reducing our ecological footprint is a priority for us, which is why we have banned plastic from our packaging. This is also the reason why we offer our condiments in bulk, so you can fill your bottles as many times as you want with our specialized partners!
Where can I have my bottles refilled?
𝗦𝗮𝗴𝘂𝗲𝗻𝗮𝘆 𝗟𝗮𝗰 𝗦𝗮𝗶𝗻𝘁-𝗝𝗲𝗮𝗻 :
📍 The Pantry (Chicoutimi)
📍 The Grocery Recipe (Chicoutimi)
📍 The Zero Waste Bulk Reserve (Jonquière)
📍 The Bulk Lake (Alma)
📍 Le Garde Manger Community Grocery (Dolbeau-Mistassini)
𝗛𝗼𝗿𝘀 𝗦𝗮𝗴𝘂𝗲𝗻𝗮𝘆 :
📍 Grano Vrac Et Délices (Sainte-Thècle)
📍 The Harvest (Quebec)
📍 Filled can (Lévis)
📍 Le Garde Manger Bio (Salaberry-de-Valleyfield)
📍 La Grange Bulk Grocery (Victoriaville)
📍 Bulk In The Bag (Bedford)
📍 General Store Vrac & Compagnie (Repentigny)
📍 Aki Zero Waste Grocery (Val d'Or)
📍 Grocery Reserves (Boucherville)
📍 The Green Bridge (Prévost)
📍 Bulk Health (Nicolet)
📍 Bulk Health (Trois-Rivières)
📍 O'Bokal grocery store (Saint-Basile-le-Grand)
📍 L'Atelier En Vrac (Stoneham)
📍 LOCO grocery stores (Ahuntsic, Brossard, Verdun and Villeray)
📍 L'Escargot Gourmand (Sillery)
Are all your formats available in grocery stores?
For now, only our small bottles are sold in grocery stores, but you could very soon find their big sisters there, follow us on social networks (Facebook here, Instagram here) to be aware of all our news!
Where can I find your products near me?
All our retailers are listed on the "POINTS OF SALE" page on our website, just type in your postal code in the search engine, or go to our interactive map!
I can't find your products in my region, how can I get them?
If your search on our interactive map is unsuccessful, there are other options available to you! You can first ask the manager of your usual grocery store to bring in our products, they are used to working that way. You can also have your favorite condiments delivered directly to your doorstep by ordering online on our website!
What are your delivery times and which areas are served?
We ship your orders via Dicom within just a few working days. We serve all of Quebec, but also recently Ontario and New Brunswick! The shipping rate is set at $ 9.95, we offer free shipping for all orders of $ 50 or more. Finally, if you live in Saguenay, we offer a pick-up option to pick up your order on site directly from our production plant!
I am a merchant and want to distribute your products, what should I do?
Already, we congratulate you on this excellent initiative! Then it all depends on the location of your business. If it is located in Saguenay, you can directly contact our sales department, reachable at the following email: firstname.lastname@example.org; if it is located outside the region, we invite you to contact our partner Milibec, reachable at the following email: email@example.com.